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Privacy policy

How we collect, use and share your data when you use our service – and what rights you have.

Last updated: 23 July 2026

This English version is provided for convenience. The German version is legally binding.

This privacy policy explains which personal data IMEI-Tool processes when you use our website and software, why we process it and what choices you have. We use your data to provide and improve the service. By using the service, you agree to the processing described here.

Definitions

Account
A unique account created for you to access the service or parts of it.
Company / we / us
IMEI-Tool, the operator of this website and the software.
Cookies
Small files placed on your device by a website, used among other things to record details of your visit.
Device
Anything that can access the service – a computer, a smartphone or a tablet.
Personal data
Any information relating to an identified or identifiable person.
Service
The website at imei-tool.com and the IMEI-Tool software.
Service provider
A third party that processes data on our behalf to help us operate, analyse or support the service.
Usage data
Data collected automatically by the service or its infrastructure, such as how long a page was open.
You
The natural or legal person using the service.

Data we collect

Personal data

We may ask you to provide information that allows us to contact or identify you, specifically:

  • Email address
  • First and last name
  • Phone number
  • Address, city, state, postal code
  • Usage data

Usage data

Usage data is collected automatically. It may include your IP address, browser type and version, the pages of the service you visit, the date and time of your visit, the time spent on a page, unique device identifiers and similar diagnostic information. When you use the service on a mobile device, we may also collect the device type, unique device ID, operating system and the mobile browser you use. Information your browser sends with every request may be collected as well.

Cookies and tracking technologies

We use cookies and similar technologies – beacons, tags and scripts – to record, analyse and improve activity on the website. You can set your browser to refuse cookies or to warn you when a cookie is set; in that case some parts of the website may no longer work.

Cookies are either persistent (they remain on your device after you disconnect) or session cookies (deleted as soon as you close your browser). We use both kinds for the following purposes:

Necessary / essential cookies – session
Required to provide the service and let you use its features. They authenticate users and help prevent fraudulent use of accounts. Without them, the services you request cannot be provided.
Cookie consent cookies – persistent
Record whether you have agreed to the use of cookies on this website.
Functionality cookies – persistent
Remember your choices, such as login details or language, so you don’t have to set them again on every visit.

Web beacons (also called “clear GIFs” or “pixel tags”) may appear in certain areas of the service and in our emails. They let us count how many people opened a page or an email and help us compile related statistics, including checking system integrity.

You can change your cookie choice at any time in the .

How we use your data

  • To provide and maintain the service, including monitoring its use.
  • To manage your account and the features available to you as a registered user.
  • To perform a contract – preparing and processing purchases you make through the service.
  • To contact you by email, phone, SMS or similar electronic messages about updates, security notices and information on features and purchased services.
  • To send you offers and news about products, services and events similar to those you have already bought or asked about, unless you have objected.
  • To handle your requests when you get in touch with us.
  • For business transfers – to evaluate or carry out a merger, restructuring, sale or similar transaction in which user data is among the assets involved.
  • For other purposes such as analytics, identifying usage trends, measuring campaigns and improving the service and your experience.

When we share your data

  • Service providers, to monitor and analyse the use of the service and to contact you.
  • Business transfers, in connection with or during negotiations about a merger, financing or the sale of company assets.
  • Affiliates, including our parent company, subsidiaries and joint-venture partners, who are required to honour this policy.
  • Business partners, to offer you certain products, services or promotions.
  • Other users, when you post or interact in public areas of the service – such content may be seen and shared by others.
  • With your consent for any other purpose.

Retention

We keep personal data only as long as necessary for the purposes described here and for the period needed to meet legal obligations, resolve disputes and enforce our agreements. Usage data is generally kept for a shorter period, unless it is used to improve security or functionality or the law requires a longer retention period.

International transfer

Your data is processed at our operating sites and at any other location where the parties involved in processing are based. This may mean a transfer to computers outside your country, where different data protection rules may apply. By submitting your data after reading this policy, you agree to this transfer. We take reasonable steps to ensure your data is handled securely and will not transfer it to organisations or countries without adequate controls in place.

Your rights regarding your data

You can ask us to delete the personal data we hold about you, and in some areas of the service you can delete information yourself. You can view, correct or remove your data at any time by signing in and opening your account settings, or by contacting us. Please note that we may need to retain certain data where we are legally required to or have another lawful basis for doing so.

We may also need to disclose personal data where required by law or in response to a valid request from an authority such as a court or government agency – and where we believe in good faith that disclosure is necessary to protect our rights or property, investigate possible violations, ensure the personal safety of users or the public, or defend ourselves against legal liability.

Security

The security of your personal data matters to us, but no method of transmission over the internet or of electronic storage is completely secure. We use industry-standard measures to protect your data but cannot guarantee absolute security.

Children’s privacy

The service is not directed at anyone under the age of 13, and we do not knowingly collect personal data from children of that age. If you are a parent or guardian and believe your child has given us personal data, please contact us so we can remove it from our servers. Where consent is our legal basis and your country requires that consent to come from a parent, we may ask for a parent’s consent before collecting the data.

The service may contain links to websites we don’t operate. If you follow such a link, you’ll be taken to a third-party website, and we strongly recommend reading its privacy policy. We have no control over and accept no responsibility for the content or privacy practices of third-party websites.

Changes to this policy

We may update this policy from time to time and will publish the new version on this page, updating the “last updated” date accordingly. For material changes we will notify you by email and/or a prominent notice in the service before the change takes effect. Changes take effect when published, so please check this page regularly.

Contact

If you have questions about this privacy policy, please write to kontakt@imei-tool.com or use the contact form. Operator details are in the legal notice.